Job post for MASUG

SAS Development Manager – Chattanooga, TN

admin — Tue, 25 May 2010 15:39:11 +0000

This position is based in our Chattanooga, TN office location

Full-time Role

Salary $90-100K plus performance based bonus

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career – as a clinician or a business professional – think of OptumHealth as your calling.

By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.

At OptumHealth, you will perform within an innovative culture that’s focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that’s greater than you’ve ever imagined.

The SAS Development Manager will predominantly be involved in developing business solutions by creating new and modifying existing SAS processes and/or applications.

Primary contributor in designing, coding, testing, debugging, documenting and supporting all types of SAS applications consistent with established specifications and business requirements to deliver business value.

Coordinates, supervises and is accountable for the daily activities of a team of 14 developers.

Candidate will work closely with the project requirements teams (UAT and BA) to be sure that the development team understands all of the business requirements for every project.

This candidate will work closely with the UAT testing teams to be sure that all defects are assigned properly to the development project staff and will be accountable for on-time project delivery

Presentations and status updates via PowerPoint to peer groups and upper Management

In charge of monthly and quarterly releases (on time quality delivery)

10+ years or more in the IT Field in areas with increasing technical and management responsibility

3 + years experience managing development team of at least 10 or more IT staff

4 + years hands-on technical expertise with SAS

2+ years experience with Rapid Development methodology – AGILE

Additional technology familiarity with .Net, Unix Platform, PowerPoint, Excel and Adobe PDF

Ability to lead and motivate a team of highly skilled developers allowing room for creativity in a non-micromanagement environment

3+ years as a Team Leader of IT Development team where experience as an “escalation point” was a key component of the role

Ability to build and create strong partnerships and working relationships with peer groups in other IT segments

Confidence delivering PowerPoint presentations to peer or senior management

Prior healthcare insurance industry a plus but not required

Undergraduate degree or equivalent experience.

Work in the Chattanooga, TN office location on a daily basis

Travel up to 10% as needed to Minnesota for business

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Kathy Brunet| Sr Sourcing Strategist- IT

UNITEDHEALTH GROUP | Recruitment Services

450 Columbus Blvd, Hartford, CT

www.unitedhealthgroup.com/careers

E: Kathleen_Brunet@uhc.com | D: 860.702.6406

> THERE’S SOMETHING GREATER AT WORK HEREsm

SAS Programmer/Analyst – Nashville, TN or Ann Arbor, MI

admin — Thu, 20 May 2010 18:42:21 +0000

I found your contact information from the user groups details available on www.sas.com website. I would like to request your group to kindly post the attached jobs to your user group website. We have been trying to identify the right candidates and thus, I am reaching out to you for your help. All the above positions are available in Nashville, TN or Ann Arbor, MI offices of Thomson Reuters.

Thanks so much in advance.

Sumedh Chaudhary

Team Leader - Analytics

Healthcare & Science

Thomson Reuters

Phone: 615-778-6309

Mobile: 615-305-3886

sumedh.chaudhary@thomsonreuters.com

thomsonreuters.com

SAS Programmer/Analyst (Medicaid)-PRO00002550

Job Description

Thomson Reuters is the leading source of intelligent information for the world’s businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. Through its more than 50,000 people across 93 countries, Thomson Reuters delivers this must-have insight to the financial, legal, tax and accounting, scientific, healthcare and media markets, and is powered by the world’s most trusted news organization. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com http://www.thomsonreuters.com/

The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation.

The Healthcare business of Thomson Reuters is seeking an analytic consultant with SAS programming and Medicaid experience to provide insight into the design, programming and development of algorithms used to detect incorrect or fraudulent Medicaid payments to healthcare providers. The successful candidate will have a background in SAS programming, Medicaid and healthcare information, and be proficient in utilizing information technology systems to locate and examine healthcare claims data. The candidate must also have the ability to work both independently and collaborative as part of a team.

The position is responsible for the design, programming, and development of algorithms and data models (using statistical analyses) for detecting Medicaid waste, fraud and abuse. The position provides data mining and analytic consulting services for a team operating under a federal contract, and will:

Prepare algorithm logic to identify potential Medicaid overpayments.
Code and run programs to identify potential errors in claims payment, and calculates estimated overpayments.
Conduct data integrity research and/or develop data integrity programs.
Collaborate with colleagues on algorithm development and perform outreach to government agencies and subject matter experts to obtain information for developing algorithms.
Draft reports and analyses regarding healthcare data and information.
Conduct quality assurance of all individual work products produced (including code developed) and those of peers.
Identify opportunities for the creation of algorithms and data models to detect incorrect or fraudulent Medicaid billings.
Execute task leadership and sub-task management on small to mid-size projects; complete assignments on time.
Interact with clients in a professional manner and respond quickly to client requests.
Interact with project team in a collegial and professional manner.
Help foster teamwork to complete designated tasks.

Qualifications

Bachelor’s degree in information technology, healthcare or an analytical field (i.e., Information Systems, Public Health Administration, Statistics, Biostatistics, Applied Mathematics, etc.); Master’s/graduate degree or degrees in both healthcare and analytics are pluses.
3-5 years of SAS programming experience required. SAS experience should include:

1. Base/SAS;
2. Data Step Programming;
3. Merge Statement, in= option;
4. Proc SQL, Proc Sort, Proc Report, Proc Print, ODS System;
5. First.x and Last.x statements; and
6. Proc Means, Proc Freq, Proc Univariate.

Experience with SQL is required.
Experience with Oracle Data Miner (and other Oracle statistics and analytics programs) and Oracle databases is a plus.
Experience with healthcare claims is required, and experience with Medicaid data/claims is preferred.
General statistical analysis knowledge and/or experience is strongly preferred; experience in applying health analysis methods and measures utilizing basic statistical methods is a plus.
Strong quantitative, problem-solving, and computer skills.
Proven task management skills.
Strong analytical skills.
3+ years of experience utilizing information technology systems (i.e., healthcare claims databases, etc.) to retrieve and examine healthcare claims data.
Excellent writing and oral presentation skills.
Demonstrated ability to conceptualize client business problems and design analytic projects to address these problems.
Extreme attention to detail.
Experience with fraud and abuse data mining and analysis.
Proficient in Microsoft Word, Excel, and Outlook.
SharePoint experience is a plus.
Willingness to travel (approximately 2-3 nights per quarter).

Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.

Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the fiscal year 2010 (October 1, 2009-September 30, 2010.)

Apply online to this position.

SAS Programmer/Analyst (Medicaid)-PRO00002566

Job Description

The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation.

Position Summary:

Work independently to provide research and analytic support on outcomes research projects and proposals.

Responsibilities:

Responsible for task leadership and sub-task management on small to mid-size projects; complete assignments on time and manage sub-tasks within budget.
Conduct data analysis using basic skills in statistics and database management.
Interact with clients in a professional manner and respond quickly to client requests.
Interact with project team in a collegial and professional manner.
Help foster teamwork to complete designated tasks.

Qualifications

Bachelor’s degree in a quantitative field such as: Statistics, Biostatistics, Epidemiology, or Applied Mathematics.
2 years experience working in health services research.
3+ years experience with SAS programming
Proven task management skills.
Strong analytical skills and basic skills in statistical analysis and database management.
Excellent writing skills.
Willingness to travel.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the fiscal year 2009 (October 1, 2008 – September 30, 2009).

Apply online to this position.

SAS Programmer/Analyst(Medicaid)-PRO00002552

Job Description

The Healthcare & Science business of Thomson Reuters provides intelligent information to better manage the cost and quality of healthcare and accelerate scientific research and innovation.

The Healthcare business of Thomson Reuters is seeking an analytic consultant with Medicaid and quality assurance experience to provide insight into improving the quality of written work products and algorithms used to detect incorrect or fraudulent Medicaid payments to healthcare providers. The successful candidate will have an extensive background in quality assurance, analytics, and Medicaid and healthcare information. The candidate will also be proficient in utilizing information technology systems to locate and examine healthcare claims data and be familiar with Medicaid policy. The candidate must have the ability to work both independently and collaborative as part of a team.

Responsibilities:

Review Medicaid claims data to identify claims that are: (1) in violation of applicable Medicaid policy; or (2) are otherwise incorrect.
Review the design and development of algorithms to identify ways to detect more incorrect and/or fraudulent Medicaid claims and remove claims which are allowable under Medicaid policy from the algorithm’s results.
Draft reports and analyses regarding healthcare data and information.
Conduct quality assurance of all work products developed by the project team (SAS programmers, analysts, and subject matter experts).
Identify opportunities for the creation of algorithms and data models to detect incorrect or fraudulent Medicaid billings.
Identify process improvements in the algorithm development and quality assurance processes which foster improved quality and efficiency.
Execute task leadership and sub-task management on small to mid-size projects; complete assignments on time.
Interact with clients in a professional manner and respond quickly to client requests.
Interact with the project team in a collegial and professional manner.
Help foster teamwork to complete designated tasks.

Qualifications

Bachelor’s degree in healthcare or an analytical field (i.e., Public Health Administration, Statistics, Biostatistics, Applied Mathematics, Psychology, Sociology, etc.). Degrees in both healthcare and analytics are a plus.
2 years of experience in quality assurance practices and procedures.
3 years of experience working with healthcare information.
3 years of direct Medicaid experience (either working for a Medicaid agency or working with a company or healthcare provider on the correct coding and billing of Medicaid claims and adherence to Medicaid policy).
3+ years of experience examining healthcare claims.
Extreme attention to detail.
Proven task management skills.
Strong analytical skills.
3+ years of experience utilizing information technology systems (i.e., healthcare claims databases, etc.) to retrieve and examine healthcare claims data.
Excellent writing and oral presentation skills.
Familiarity with medical coding (i.e., ICD-9, CPT, CDT, HCPCS, etc.) required.
Experience in detecting incorrect or fraudulent healthcare payments a plus.
Proficient in Microsoft Word, Excel, and Outlook.
Experience with SAS coding/programming required.
Experience with SQL, mySQL, SharePoint, or Oracle databases is a plus, but not required.
A professional healthcare license (RN, LPC, MD, etc.) is a plus, but not required.
Limited travel (approximately 3-5 days per quarter) required.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.

According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the fiscal year 2010 (October 1, 2009-September 30, 2010.)

Apply online to this position.

Sr Merchandising Analyst – AutoZone

admin — Tue, 12 Jan 2010 00:29:15 +0000

Apply through:

https://www.isg1.net/app/MainInfoReq.asp?R_ID=456202&B_ID=71&fid=1&Adid=

Title	Sr Merchandising Analyst

Description	Merchandising analysts are internal consultants for the merchandising department. They provide the data for the line review process as well as a statistical and financial foundation for merchandising decisions regarding pricing and product placement. Specific responsibilities of the position will vary on the basis of project assignment and project role, but typically include: - Maintaining and enhancing the AutoZone’s home-developed Excel VBA/SAS based system (MAP) to support the merchandising decisions for over 40 categories. - Supporting the category managers’use of MAP and their stocking decisions consulting with them to help ensure optimal assortment. - Assist in producing and improving store refresh assortment process (hubs as well as non-hub refresh) - Leading development for special initiatives related to product assortment but outside of the scope of MAP and store refresh.

Position Requirements	Essential requirements include: •3-5 years experience performing business analysis and track record of increasing responsibility and results or equivalent degree of graduate education. •Strong written and verbal communication skills including the ability to effectively collaborate with colleagues and clients. •Strong analytical skills to do statistical modeling and other quantitative and research. •Possessing at least one of the following skills: oProficiency in SAS (Base and Macros). oProficiency in Excel and VBA programming. Desirable skills and experience include: •Additional programming skills (SQL, Java, Perl, Unix Shell, etc.).

Educational Requirements	Master degree in Business Administration, Statistics, Mathematics, Operations Research, Engineering or closely related disciplines required.

Full-Time/Part-Time	Full-Time

Department	9013-PRICING & PRODUCT OPTIMIZATION

About the Organization	AutoZone is the nation’s leading retailer of automotive parts and accessories with over 4,000 stores in the US, Puerto Rico, and Mexico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. Since opening its first store in Forrest City, Ark., on July 4, 1979, the Company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500.

BlueCross and BlueShield of Tennessee – Associate Accreditation Research Analalyst

admin — Mon, 04 Jan 2010 15:55:43 +0000

0901077 — Associate Accreditation Research Analalyst

BlueCross and BlueShield of Tennessee

Chattanooga, TN

The mission of the Medical Informatics Division (MI) is to support all BCBST business units by conducting research, and developing tools and processes that improve the outcomes, quality, access to, cost and utilization and management of health care. MI achieves this mission through analysis and health services and other types of research designed to (1) improve clinical practice, (2) improve BCBST’s ability to provide access to and deliver high quality, high-value health care, and (3) provide policy makers with the ability to assess the impact of system changes on outcomes, quality, access, cost, and use of health care resources. The candidate chosen for this position will serve to support the mission of the MI division.

Primary Duties and Responsibilities:

The incumbent will work closely with consultants, senior researchers, and business unit staff to support the MI mission through the following major activities:

Quality and Outcomes Improvement, Management and Research Initiatives
HEDIS
Surveys
EPSDT/ TENNderCARE
Epidemiological/Geospatial Studies, Evaluations, Investigations, and Surveillance Programs
Research Studies
Statistical Analyses
Report and Tool Development

1. Assist consultants and senior researchers with developing the above-mentioned activities and programs.

2. Be responsible for maintaining production of reports related to the above-mentioned activities, conduct analyses, and provide recommendations based on data contained in the report.

3. Produce visual explanations and conduct research studies related to the above-mentioned activities.
Minimum acceptable qualifications include:

Bachelor’s degree in a quantitative/research discipline and two or more years of data analyses or research experience in a managed health care environment OR Advanced degree in a quantitative/research discipline
Basic knowledge of statistics and experience using SAS, including data extraction, data preparation and working with large databases
Working knowledge of MS Office products
Excellent communication and presentation skills, both verbal and written are essential
Prior exposure to clinical concepts/coding and familiarity with regulatory guidelines and requirements (NCQA, CMS, EQRO, URAC etc.) is desirable
Proven problem solving ability and experience in managing multiple assignments with critical deadlines; teamwork and leadership qualities are a plus

Please apply via our career site at:

https://www.bcbst.com/about/careers/openings/

Expires: 1/27/2009

Associate Biostatistical Research Analyst position open at BlueCross and BlueShield of Tennessee

admin — Wed, 04 Nov 2009 21:14:28 +0000

0900912 — Associate Biostatistical Research Analyst

BlueCross and BlueShield of Tennessee

Chattanooga, TN

The mission of the Medical Informatics Division (MI) is to support all BCBST business units by conducting research, and developing tools and processes that improve the outcomes, quality, access to, cost and utilization and management of health care to BCBST members. MI achieves this mission through health services and other types of research designed to (1) improve clinical practice, (2) improve BCBST’s ability to provide access to and deliver high quality, high-value health care, and (3) provide policy makers with the ability to assess the impact of system changes on outcomes, quality, access, cost, and use of health care resources. The candidate chosen for this position will serve to support the mission of the MI division.

Primary Duties and Responsibilities:

The incumbent will work closely with senior researchers and business unit staff to support the MI mission through the following major activities:

• Provider Profiling

• Network Evaluation

• Transparency and Pay for Performance Programs

• Clinical Program Evaluation

• Research Studies

• Population Assessment

• Statistical Analysis

• Outcomes Assessment

• Report and Tool Development

• Utilization and Cost Studies

1. Assist the senior researchers with developing the above-mentioned activities and programs.

2. Be responsible for maintaining production of reports related to the above-mentioned activities.

3. Produce visual explanations and conduct research studies related to the above-mentioned activities.

Qualifications:

Minimum acceptable qualifications include a bachelor’s degree in a quantitative/research discipline and two or more years of managed health care experience or an advanced degree in a quantitative/research discipline;
Have some experience in the application of modern statistical design and analysis techniques to health-related data;
Have a strong interest in statistical and research methodology;
Strong abilities in the use of SAS and other computational software for statistical analysis.
Teamwork and leadership qualities are a plus.

Please apply via our career site at:

https://www.bcbst.com/about/careers/openings/
Expires: November 21, 2009

MANAGER, BUSINESS ANALYTICS (3) – Michigan

admin — Fri, 23 Oct 2009 14:32:41 +0000

MANAGER, BUSINESS ANALYTICS
Michigan
Three Openings
$90-$110K
Bonus Eligible
Relocation Provided

(1) Manager-Trade Promotion Modeling:
Build account specific statistical models using state of the art modeling techniques that will optimize bottoms up forecasting and trade promotions for our business unit. This role will also maintain and/or improve forecasting accuracy through advance analytics; provide consumption data to multiple systems. Leverage trade promotion models to answer ad-hoc business questions.

(2)Manager-Store Analytics:
Convert complex data into business solutions using top of the line statistical methods. Lead the effort to provide fact based modeling insights to customer business plan & value added promotions. Provide expertise, insights & technical knowledge to sale & marketing organizations across multiple business units to enable fact based decision making. Impacts the future success of company by evaluating the effectiveness of marketing & sales programs and deliver insights that lead to greater sales and profit.

(3)Manager-Pricing Analytics:
Lead the effort to build pricing models and tools used for understanding pricing at national or retailer level for multiple business units. Enable the effort to improve and enhance collaboration with HQ and retailers by providing effective data insights to optimize pricing. Impacts the future success of company by evaluating the effectiveness of pricing actions and deliver insights that lead to greater sales & profit. Leverage pricing models to answer ad-hoc business questions.

Position Requirements:
Masters in Statistics or Economics is preferred with a minimum of 5 years experience.
SAS programming knowledge is preferred.
Knowledge of econometric modeling concepts, marketing mix analysis is required.
Ability to travel up to 20% of the time is required.
Excellent project mgmt, time mgmt, communications and presentation skills are required.
Must have strong computer skills in: Excel & PowerPoint.

Preferred:
SAS certification is preferred.
CPG experience
A strong understanding of a variety of statistical techniques (e.g. regression, ANOVA, cluster analysis) is preferred.
Excel VBA a plus.

Mary Parker, CPC
Managing Partner
WPS, Inc.
Office: 773-205-6308
Cell: 312-498-1674
mary@analyticsearches.com
www.analyticsearches.com

BCBST – Associate Accreditation Research Analyst

admin — Wed, 26 Aug 2009 20:29:37 +0000

0901077 — Associate Accreditation Research Analyst

BlueCross and BlueShield of Tennessee

Chattanooga, TN

Primary Duties and Responsibilities:

The incumbent will work closely with consultants, senior researchers, and business unit staff to support the MI mission through the following major activities:

Quality and Outcomes Improvement, Management and Research Initiatives
HEDIS
Surveys
EPSDT/ TENNderCARE
Epidemiological/Geospatial Studies, Evaluations, Investigations, and Surveillance Programs
Research Studies
Statistical Analyses
Report and Tool Development

1. Assist consultants and senior researchers with developing the above-mentioned activities and programs.

2. Be responsible for maintaining production of reports related to the above-mentioned activities, conduct analyses, and provide recommendations based on data contained in the report.

3. Produce visual explanations and conduct research studies related to the above-mentioned activities.

Qualifications:

Bachelor’s degree in a quantitative/research discipline and two or more years of data analyses or research experience in a managed health care environment OR Advanced degree in a quantitative/research discipline
Basic knowledge of statistics and experience using SAS, including data extraction, data preparation and working with large databases
Working knowledge of MS Office products
Excellent communication and presentation skills, both verbal and written are essential
Prior exposure to clinical concepts/coding and familiarity with regulatory guidelines and requirements (NCQA, CMS, EQRO, URAC etc.) is desirable
Proven problem solving ability and experience in managing multiple assignments with critical deadlines; teamwork and leadership qualities are a plus

Please apply via our career site at:

https://www.bcbst.com/about/careers/openings/

Programmer/Analyst

admin — Fri, 07 Aug 2009 19:06:34 +0000

QSource is seeking an individual with the knowledge and experience to load, manipulate, edit, verify, validate and merge clinical and health related data sets. Will also generate queries and perform data management functions to ensure the integrity of data. Must also be able to summarize information in a format suitable for presentations on healthcare and/or quality improvement topics (PowerPoint, Excel, mapping software). Masters degree or equivalent experience in statistical analysis and/or research. Experience in statistical software applications (SAS preferred), spreadsheets, word processing, graphics and presentation software. We offer excellent benefits in a TQM environment. Position is available in either our Memphis, Nashville or Little Rock location. Send resume and salary history to:

Katrina Scott,

Human Resources Manager
QSource
3175 Lenox Park Blvd., Ste. 309
Memphis, TN 38115
www.qsource.org
Fax: (901) 273-2695
e-mail: kscott@qsource.org

Merchandise Reporting Analyst – AutoZone, Inc.

admin — Tue, 07 Jul 2009 14:35:43 +0000

location: Memphis, TN
To apply please follow the link:

https://www.isg1.net/app/MainInfoReq.asp?R_ID=419105&B_ID=71&fid=1&Adid=

Internal consultant, responsible for developing reporting tools for the Merchandising Department.

Responsibilities:
- Implements software development life cycle (SDLC) to build business solutions under the highest standards and procedures.
- Maps and documents business processes to make recommendations to improve quality, cycle times and resources. Monitors, evaluates results and makes adjustments.
- Synthesizes complex business data to design and automate analysis reports with relevant information for management decision making.
- Provides technical support to business users; develops training materials for computer related courses, and eventually conducts training.
- Developing and maintaining Merchandising Reporting Web site and the BI tools for the Category Managers and other functions of Merchandising.
- Automating the standard SAS and EXCEL based reports.
- Developing reports to track various key projects and promotions.
- Work with cross functional teams to achieve Data Integrity and uniform reporting.

Requirements:

· Bachelor’s Degree in (BA, BS), Mathematics, Statistics, Computer Science, Actuary, Computer or Electronic Engineering or related field.
· MIS or related and 3 years experience developing web based applications using Web Focus or any BI software.
· Write advanced queries using outer joins, unions, and sub-queries in SQL
· Computer skills:
§ Advanced SAS, SQL, OOP
§ Intermediate Visual Basic for Applications, DBMS
· Excellent analytical and project management skills.
· Fully bilingual (English & Spanish languages)
· Master Degree is a plus.

UM Office of Institutional Research – SAS Part-time

admin — Wed, 06 May 2009 21:16:09 +0000

The Office of Institutional Research at the University of Memphis is looking for a part-time person with SAS experience.

Contact:

G. Donhardt

@ donhardt@memphis.edu